Remotely perform self-healing diagnostics and proactive repairs with HERE OTA Connect

Timo Littke
Business Development Manager for OTA at HERE Technologies

We have expanded the capabilities of HERE OTA Connect. Our highly secure over-the air solution for updating connected vehicles and IoT devices manages remote updates, distributes software and firmware, automatizes remote diagnostics and reduces error fix time.

Here’s how it works: This technology closes the loop by retrieving diagnostic data from the vehicle or device, instantly analyzing it in the cloud and responding with automatic over-the-air updates using real-time location insights.

This advancement is made possible through the integration with our HERE Open Location Platform. Our big data analytics and data services platform targets the biggest problem in the development of new location services. Data is often siloed and incompatible, which makes collecting and combining data strenuous and time-consuming.

With our technology, a connected car or device’s data is collected and given a location context, providing powerful insights to guide future actions. Now possible—predictive and preventative maintenance, on-demand remote diagnostics, and situation-specific location services.

Our self-healing software saves valuable time

No need to actually go see your mechanic—manufacturers can troubleshoot and improve efficiency in real time. For instance, if a truck engine control unit reports that its hydraulic shock absorbers are approaching end-of-life, the manufacturer can determine if the terrain on a truck’s proposed route will cause increased strain on shock absorbers by analyzing its diagnostic and location data. An over-the-air software update can then recalibrate the vehicle’s base frame to reduce strain on shock absorbers, ensuring that the vehicle is kept on the road as long as possible before scheduled maintenance — eliminating downtime and maximizing revenue.

This innovative technology is not just essential for connected cars and autonomous cars, but also for broader applications like robotics and infrastructure, as devices continue to become more connected and complex. But while it fuels next-generation services and revenue models, it also meets privacy and security needs. HERE OTA Connect aligns with GDPR requirements and incorporates the best-in-class security framework Uptane, backed by the U.S. Department of Homeland Security.

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If you are attending CES 2019 in Las Vegas and you would be interested to schedule an on-site meeting with our experts to discuss your specific needs related to Location technology, you can request your meeting here.

Topics: CES 2019, HERE at CES 2019, Editor's Picks, Autonomous Cars, Connected Cars, Automotive, HERE OTA Connect

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